Help Center
What are the payment options?
Payment methods include PayPal and Credit cards.
PayPal is a safer, easier way to send and receive money online. When you select PayPal as the payment method, you will be linked to the PayPal site where you can make payment.
PayPal can be used to purchase items by Credit Card (Visa, MasterCard, Discover, and American Express), Debit Card, or E-check (i.e. using your regular Bank Account).
After viewing your items on your shopping cart page, you can click and check out with PayPal. Then you will leave our site and enter PayPal’s website.
You can sign in to your PayPal account, or you can create a new one if you haven’t got one.
You can use PayPal as you want according to the on-screen instructions.
Usually, PayPal e-check will take 3-5 business days to be confirmed by PayPal.
The reasons why we suggest you use PayPal:
1. Credit card security When you sign up for a PayPal account, you type in the credit cards and bank accounts you wish to use for purchases one time on the PayPal secure system. Once that is accomplished, you never again have to disclose your credit card information online. By paying with PayPal, you keep your credit card information private, meaning that you can shop without worrying about a hacker downloading your account data from your online merchant.
2. Flexibility Relieve yourself of the embarrassment and hassle of trying to purchase goods and services online only to have your credit card declined. Because you can set up multiple bank accounts, debit cards, and credit cards to fund your PayPal account, you can rest assured that your PayPal purchases always go through the first time. PayPal will then look for funds from your sources based on the order you define.
3. Discounts PayPal sponsors special discounts for customers that shop with PayPal at selected retailers. Users who visit shopping.paypal.com can find the latest special offers from companies like HP, Barnes & Noble, Wal-Mart, Nike, and more. The bottom line is that PayPal can save you money on the things you need at the places where you shop. To take advantage of the savings all you have to do is copy the special promo code from the PayPal shopping Web page and paste it into your order at your merchant’s site when you pay with PayPal. These three advantages of using PayPal to buy online are enough to make you want to give PayPal a try. If you have never opened a PayPal account, go ahead and create one today. If you have only used PayPal at eBay, the time is now to see the whole world of opportunity that PayPal opens up for you.
What is your return policy?
Our goal is to ensure you have a good shopping experience, enjoy the product that you purchased and have value for your money. That is exactly why we want to hear from you first about your purchase experience.
Therefore, if for any reason you’re not happy with your purchase, please tell us immediately so we can resolve whatever concern that you may have. We want you to be happy.
Before we go into the nitty-gritty of returns, we want you to know that we’ re sad that you’re not 100% satisfied with the items you received, and will work with you to make the returns so easy!
Return Policy
We have a 30-day return policy. In order to return or exchange your purchase, you need to do so within 30 days of purchase. we can’t offer a refund or exchange if 30 days have gone by since your purchase.
Return Conditions
To be eligible for a return, the product must be received by us in the same condition that you received it in. It must also be
in the original packaging with tags
Unwashed and Unworn,
Note: We do not accept a returned item that’s worn, damaged, washed or altered in any way.
Note: Please do not send your return to the address on your package. That is not our return address and will affect the processing of your return.
We Do Not Accept Exchange
If you would like to exchange an item for a different color, size, style please place a new order for that item and send back the original order for a refund within 30 calendar days of receipt.
Note: We are not responsible for any shipping charges incurred during the exchange. Buyer is responsible for shipping items back.
Return Instruction
Please contact us immediately with your request. We will provide some instructions about returns and exchanges of the item(s).
After we receive your item, we will inspect the item(s) and send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Refunds are issued through the same payment method. It may take between 5 and 10 business days to get your money back- depending on your payment method.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account or contact your financial institution as it may take some time before your refund is officially posted.
Shipping
To return your product, you should contact us to be provided with a mailing address and return code.
Buyer is responsible for shipping costs for returning your item.
Order Cancellation
We try to process orders quickly to ensure items are shipped. Please note that any cancellation made after an order has been placed will be subject to a cancellation fee of US$0.5 regardless of the time the order has been placed (even if it is just a second later) as the merchant processor/credit card charges us a fee for cancellations. Orders canceled after it has been processed and shipped will not be refunded because the item cannot be re-routed
Please wait until item arrives and contact us.
Please read more on shipping here
Communication
We value communication! The entire return process is a hassle- please we encourage you to contact us so we can resolve whatever issue/concern you may have. Use the form below or send email to support@kidsclothings.co.u
Shipping & Delivery
Our goal is to offer you the best shipping option and ensure that your orders are delivered as quickly as possible. For additional information on shipping, read the most Frequently Asked Questions. Feel free to contact us if you have any concerns regarding shipping.
FREE SHIPPING
We are glad to bring our customers great value and service. That’s why we provide free shipping service worldwide. A fee is charged to ship to countries that do not qualify for free shipping. You will know if your country qualifies for free shipping during checkout.
SHIPPING TO OVER 200 COUNTRIES
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you
CUSTOMS
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
What is Buyer Protection?
Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.
You are protected when:
The item you ordered did not arrive within the time promised by the seller.
The item you received was not as described.
The item you received that was assured to be genuine was fake.
What is the location of your permanent office? We are an online dropship store so we are online and provide the best service to our valued customer through email and online chat. We plan to build a permanent office soon after we establish ourselves as a leading online store.